Learn how to request dedicated support resources for a particular period or occasion
- If dedicated resources are required for special customer events (eg: go live support, load testing support), the service is chargeable – both during and outside business hours.
- Charges are listed in the signed Service Order. You may also reach out to your SecureCo Pre-Sales / Sales contact.
- Required resources must be booked at least 10 business days in advance. Confirmation is subject to resource availability.